Privacy Policy
Who collects the data
The data controller is Gerda Bakėjytė-Šajevičienė, who owns and administers the online shop gerdafeltings.com. If you have questions about how your data is processed, you can contact me by email: info@gerdafeltings.com.
What data is collected
We collect the following personal data:
- Name
- Phone number
- Address
- Order information
- Technical data (e.g. IP address, browser type)
Why we use it
We collect and process your personal data for the following purposes:
- Order fulfilment and delivery
- Payment processing
- Customer service and support
- Compliance with legal obligations
Data retention
We keep your personal data for the following periods:
- Order information is kept for 10 years
- Contact form data is kept for 1 year
Data sharing
Your personal data may be passed on only to trusted service providers, such as LP Express and Omniva, to ensure delivery of orders, and to the payment service provider Stripe, which processes card payments. Your personal data is not sold or passed on to any other third parties.
Your rights under the GDPR
Under the General Data Protection Regulation (GDPR) you have the following rights:
- The right to access your personal data
- The right to correct inaccurate data
- The right to erasure ("the right to be forgotten")
- The right to restrict processing
- The right to object to processing
- The right to data portability
To exercise these rights, contact us by email: info@gerdafeltings.com.
Cookies
We use cookies and similar storage to make sure the website works properly:
- Technical cookies necessary for the functionality of the website
- Storage used to keep your cart
Complaints
If you believe your personal data is being processed improperly, you can file a complaint with the State Data Protection Inspectorate. More information is on their website: ada.lt.